Just because you can measure something, should you?
Does this measurement matter? Does it matter in the sense that it has anything to do with the customer (internal employees and external customers) and shows an impact on the work.
People, Teams, Organizations fool themselves through false patterns
Self-deception can quickly lead to organizational-deception when the patterns are pointed out. Our brains want to make sense of things and believe. We want to believe that we are not being fooled and are right. Individual / Team / Folkloric Constructs repeating patterns can lead to success loops or doom spirals.