Do something different

For an intervention to successfully fit, it is not necessary to have detailed knowledge of the complaint. It is not necessary even to be able to construct with any rigor how the trouble is maintained in order to prompt a solution. [ ] All that is necessary is that the person involved in a troublesome … Continued

Finding Solutions Through Past Successes–Skeleton Keys

Past Successes: Asking the person / team to look into their past and identify successes. These successes may be work related and / or personal. By finding how, when, what happened, the steps that took place, and how they are in the present may help the person / team identify what worked in the past and use that knowledge in the present.

Finding Solutions by Doing More of the Problem – Skeleton Keys

Symptom Prescription: Asking the person / team to purposefully do more of the problem / complaint. This is done in the belief that by doing more of the complaint, purposefully, the person may do or notice something useful or break the pattern they feel they are stuck in.