Problem-solving when you do not know the root cause

In earlier posts, I shared some steps for identifying the problem using creative problem-solving through exploring the current condition selecting a type of problem, Problem-solving is systematic and organized into six stages: Identify the problem Select the type of problem Apply the analytical tools Define a specific problem Apply solutions tools Compile ideas and implement solutions Step … Continued

Innovation by understanding the current situation

In an earlier post, I shared some steps for identifying the problem using creative problem solving or the Leading Innovation process. I often use this systemic problem-solving process to fight the team and leaders’ desire to brainstorm. Brainstorming is usually carried out in a group situation, with each group member suggesting ideas in sequence without … Continued