More complex goals will require delegation to subordinates to complete tasks within the larger goal. Effective managers have discussions and a method for delegating;
- the proper tasks
- to the proper person
- at the proper time
- in the proper manner
- with the proper follow-up
The essence of good delegation of task assignments (that tie back to the goal) is to stick with the following six steps.
- Be clear about what the subordinate is to do – the “what-by-when”.
- Allow for honest discussions about the specifics and limits of the task.
- Set the proper context for each assigned task; Explain your (as manager), successes, problems, existing goals, complexity and challenges. PLUS your bosses (manager once removed from the subordinate), successes, problems, existing goals, complexity and challenges.
- Ensure that assigned tasks enable subordinates to work at their full-scale capacity.
- Ensure that the task monitoring system (feedback loops) operates effectively and provides useful feedback as required, when required.
- Ensure that the formulation and assignment process reinforces the building of an open and trusting climate-meaning that the tasks are delegated to develop the person NOT to be a “gotchya” test of competency.
*If the level of complexity of the task assignment does not fit the level of work that the person who is delegated the task a Reverse Peter Principle will occur–
Reverse Peter Principle states that within a hierarchy tasks tend to be delegated until they have descended to the employees level of incompetence.
How are you delegating tasks to people? What is your process? The Exponent Leadership Process develops skills + behavior to increase delegation resulting in increased employee performance, and discretionary time of managers + leaders. Contact Mike…to make your team & leaders better!