When working with established managers, they know how to set goals, make decisions, plan, manage their time, delegate, etc… and they tell me this, often time forcibly.
When you ask for evidence of what they are doing in reference to goal setting, decision making, planning, coaching performance, listening to people, etc… there is nothing. We fall into the knowing / doing gap.
Interview with Bob Sutton speaking about his new book Good Boss, Bad Boss. Sutton states leadership is a balance of competence and treating others with dignity. Competency in their positions; capacities; values & commitments; as well as skills. michael cardus is create-learning came across this video originally on LeadLab
The theme of “what does it feel like to work for me” continually proves to show that many, many leaders have no idea.
When asked, “When I speak with the staff what would they say it is like working for you?” it is too easy to fall into positive illusion.
Bosses slip into this because, they are the boss! and not matter how hard they try that STINK of BOSS cannot be removed.
One key component of high level leadership is the ability to put together this team with the right range and balance of skill, while ensuring that the structure and skill sets that people contain are being properly utilized.
To develop the right range and balance of skills people and teams need both skill based and people based training combined with the ability to display their;
Potential capability
Values and commitment
Skilled knowledge.