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Designing from What’s Already There: Using the STAR Model for Sense-Making in Complexity

May 4, 2025

Most organization design efforts begin too late. Not too late in the change process, but too late in the thinking. By the time new boxes are drawn and alignment initiatives launched, the most valuable design data, the informal patterns, tensions, and workarounds already shaping behavior, have gone unexamined. This is why I use the Galbraith … Continued

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