Trust from shared vulnerability not gullibility

Organizations and people are not gullible because they believe statements that appeal to them or really would like a way to make sense of a complex interactional workplace. The experiment shows that 84% of us have shared concerns, beliefs, needs, and areas where we feel weakness but do not think that others share these challenges.

Work is Selling We are all in sales now

Work is selling and we all need to focus on persuading others to assist us in completing our work. Managers, especially, need to work to uderstand other perspectives. Plus an understanding that looking for certain personality traits in employees is a waste of time.