The team leader is accountable for establishing comfort with the work and team members. They can establish this early by setting the following conditions for team members to feel comfort in the work and reciprocal helping relationship of the team.
“My job is to hold the umbrella so the shit from above doesn’t hit you. Your job is to keep me from having to use it.”
Leaders must be knowledgeable and respect those who work for them. Leveling the field and clearing obstacles for staff to complete their work, this includes “holding the umbrella so the shit above doesn’t hit you.”