There are many ways to create goals statements. What I find most useful is QQTR.
A goal is a what by when.
- Quality – how good does it need to be?
- Quantity – how much is required?
- Time Frame – when is it expected to be complete?
- Resources – what is available, how do I access resources, how do I secure more if necessary?
- Chain of retail stores. We were looking to grow capacity & open new stores. This is only one piece of the total operational plan.
|Task to be completed||Increase capacity of retail stores by decreasing over time or increasing monthly sales.|
|Quality||Direct labor costs will be less than 10.5% of monthly sales|
|Quantity||Direct labor in all 12 stores|
|Time Frame||Before June 1, 2015|
|Resources||We will use a control spreadsheet with weekly schedule data supplied by individual store managers|
- Manufacturing plant example.
|Task to be completed||Decrease changeover time of machine XC192|
|Quality||Maintaining current level of defects to plant standards|
|Quantity||Decrease changeover of machine XC192 from 3 hours to 1.5 hours|
|Time Frame||By October 1, 2016|
|Resources||We will use internal engineering and SME, and train the machine operators. Measurement based on changeover logs and observational audits by quality engineers.|
- One of my goals for Create-Learning
|Task to be completed||Keep Create-Learning blog up to date & useful as an education + marketing tool|
|Quality||Blog posts should offer helpful tips, combine evidence-based management theory with a practical tool, be something I am proud to share.|
|Quantity||2 to 5|
|Time Frame||Per Week|
|Resources||Books, peers, clients, workshop materials.|