Using this video to illustrate two concepts;
The need and use of Gemba: solving problems in the location of the problem by the people who have first hand experience with the problem.
The systemic nature of Organizations and team: By changing one thing other parts of the system/process are changed that we may not notice.
Have you ever wondered, why do we care what someone who is watching us thinks? Especially when it’s someone close like a spouse or loved one. Possibly someone who has control over your work, like your manager or subordinate.
We all operate with different mental models and necessities of learning + training. When facilitating team building & leadership processes with individuals and teams a challenge is trying to determine what each person needs in order to feel our time together is used effectively.
Working through personal conflicts within teams and re-establishing trust is a necessary component of high performance teamwork. Inquiry this week; If your problem with this person did not exist, what would you be doing more of? If your problem with this person did not exist, how would you spend your time? If your problem with … Continued
We always want to share our experience and how we solved problems. When someone shares a problem they are facing, we quickly jump into the “If I was you…” “Here is what I would have done…” “That happened to me and I …” “why didn’t you just…” etc. This is especially true with a manager subordinate relationship.