Decision Making and Planning Within Complexity and Uncertainty

How you approach the complexity and uncertainty of your decision making and planning will impact how employees and customers view your attempted solutions. Are your attempted solutions seen as learning opportunities or blame opportunities?

How do we make bad things in companies discussable?

Images from “Behind You” by Brian Coldrick Bad things happen within your team and company. Plus, the bad stuff hides when culturally and behaviorally, being the bearer of bad news is punished or burdened with management hyperbole, “Don’t bring me problems, bring me solutions.” Working with management teams the surprise or lack of knowledge about potential … Continued

Workplace Complexity Through Opportunities

“Workplace complexity dwells in set(s) of options about what is possible rather than a set of options about what is probable.” – Simple Habits for Complex Times. Sitting with a senior management team, we talked about how to understand and prepare the company to work through workplace complexity and Change; oneĀ of the managers said, “I … Continued

Goal Setting in a changing environment

Goal Setting and achieving goals is impossible in an environment where the goal changes, moves as you make progress, you have little to no control over other people, who are required, to achieve the goal external forces (government regulations, laws) that change their focus are an intricate partner in controlling the goals or in completing … Continued

Understanding Complexity and Change Questions

When consulting a team of managers in the Understanding organizational complexity and change process, one of them asked me what types of questions I may ask a team or person to understand better how to support their progress in change and complexity. I smiled, and we worked out a series of questions. Many of them … Continued

Trust from shared vulnerability not gullibility

Organizations and people are not gullible because they believe statements that appeal to them or really would like a way to make sense of a complex interactional workplace. The experiment shows that 84% of us have shared concerns, beliefs, needs, and areas where we feel weakness but do not think that others share these challenges.