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Is the point of interaction amongst management and employee important?

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Leadership Coaching    Organization Development    Team Building

Every employee is entitled to have a competent manager who can bring value to their problem solving and decision making. Contact Mike to make your team and leaders better.

point of interaction between manager and employee

This image above explores the differences between an organizational structure with no managerial-leadership coaching and an Organizational Structure WITH managerial-leadership coaching.

The image on the right reflects the ‘Cascade-of-Planning’ model or Lean Manufacturing the Hoshin Kanri used in the Toyota Production System. The difference is where the manager and subordinate interact.

WITHOUT Coaching
  • Interaction happens in limited time-frames and generally only when something goes wrong.
  • Accountability is forced down the hierarchy, and the idea of failure, development, and growth is often frowned upon.
  • Management is quick to blame employees and see the ‘people as broken.’
With Coaching
  • Interaction is regular and expected. Once the manager is accountable for the subordinate’s output, then give-and-take must happen in task delegation and work being accomplished.
  • Accountability is on the Manager to ensure that subordinates are working to their effectiveness. Improvement in decision-making and problem-solving leads to improved innovation and work of the team.
  • Management can examine the process-system that the work is being done in and determine what stops this person from doing their best.

Interested in enhancing and developing a Managerial Coaching Process within your organization and team? Looking to improve your existing managers coaching skills?

Inspired by Toyota Kata

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