Setbacks happen…many change efforts are 5 steps forward 3 steps back.
The good thing about a setback is that you had to be making progress to be setback. This means the team / people / you know how to progress…because you already have.
Looking at the details of success & progress that happen between big events. It moves us, good & bad, to look at the surprisingly spectacular moments we may have overlooked at the time.
Many people misunderstand “success & accomplishment” to mean outstanding, awesome, or huge successes. I believe that life is made of many little accomplishments. As we learn to see these little accomplishments, we can better learn from them.
6 Steps to Work Through a Setback
- What’s your understanding of what you are going to achieve?
- Where are you right now?
- How did you get as far as you did?
- Whose work or life or success or …. did you impact with the progress you made?
- If they were here, what would they say was the best part of what you accomplished?
- OK, you had a setback… When you make progress again, who will notice? What will they see you doing?
- On a scale of 0 – 10. With 10 being this setback is the best thing to happen and 0 being the opposite – where are you right now?
- You are at X. What is keeping you at X as opposed to another number?
- When you are at X+2, what progress have you made?
- What have you done that you are most proud of?
- Where do you find yourself with the most energy & enthusiasm for this project/task?
- What progress have you already made?
- I was hoping you could walk me through the process & set-up & work & interactions you had to make the progress you already have.
- What from this progress can you do more of?
- When faced with setbacks in the past – how did you continue?
Decisions & Direction
- What’s your next step?
- What do you expect to have happen?
- When can we meet, and you can share the progress you made & what you learned from taking that step?
Using the Solution-Focused SOLVED Method to capture & amplify ‘what worked’ when a setback occurs.
What do you think?
What works for you when a setback happens?
Make change happen with a problem-solving approach that’s focused on solutions.