How you approach the complexity and uncertainty of your decision making and planning will impact how employees and customers view your attempted solutions. Are your attempted solutions seen as learning opportunities or blame opportunities?
The more an organization succeeds in adding dimensions to its product, it will create a customer willingness to pay a higher price for it for the simple reason that the value proposition has increased as well.
Complexity & Change Readiness occurs when you understand the obstacles, understand known & unknown challenges & shift the odds to create favorable outcomes
The mindset matrix is meant to be explored through your current mindset, and try to different approaches to break stuckness with your current problems.
Working through complex problems having a good question process will break stuckness, and increase your and other peoples acceptance.
I shared some learning on problem-solving and complexity vs ordered change with the Buffalo ASQ Chapter. Effective leaders understand that problem solving is not a “one-size-fits-all” process. They know that their actions depend on the situation, and they make better decisions by adapting their approach to changing circumstances. How do you know which approach you … Continued
Buffalo, NY, CEOs are concerned about Innovation, goal setting, assessment, and societal and Market Change. I recently attended the Buffalo Niagara Partnerships CEO’s Speak event. The talk shared survey data from 427 business leaders in all sectors; the Siena College Research Institute did the survey. An area of focus is the shifts or impacts of … Continued
Using counterintuitive approaches to move your team when stuck. We all get stuck in a bad loop of repeating behavior, stuck in procrastination, stuck in a dysfunctional loop of team communication. Have you ever found that the solution you offered seemed helpful and only worsened things? Much of what you feel is common knowledge is pinned … Continued
Images from “Behind You” by Brian Coldrick Bad things happen within your team and company. Plus, the bad stuff hides when culturally and behaviorally, being the bearer of bad news is punished or burdened with management hyperbole, “Don’t bring me problems, bring me solutions.” Working with management teams the surprise or lack of knowledge about potential … Continued
After spending a week in Vancouver, BC, Canada, attending the Cynefin Retreat on organization design for emergence, I was moved to learn new ideas, leave some outdated concepts behind, and reinforce our progress together. This made me think: How can you create more resilience to ideas and innovation within organizations? Using an ecological viewpoint of … Continued