In PDSA – Small Steps Better Than Large Steps, I shared the benefits of having a process of a rapid review & looking for what works to be amplified, plus muffling what’s not working.
Questions to ask during PDSA & PDCA small steps
Plan-Do-Study-Act PDSA is sometimes referred to Plan-Do-Check-Act PDCA; I am using them both interchangeably. The difference is in your interpretation and use of the terms. Study connotes a better focus on continuous improvement because you are studying and improving the process. Use the term that matches your culture and language … it is the use and thinking behind the tool that matters.
PDSA applies to large-scale longer-term slow cycles and small-scale shorter-term cycles. When you seek improvement on a system that is already in place, you should begin with Study. The questions below begin with Study.
Questions to ask during PDSA Cycles
|A. Beginning with “study”||
Questions to ask
|B. During “plan”||
|C. During “do”||What is your plan for:
|D. During “study”||
|E. During “act”||