Decision Making and Planning Within Complexity and Uncertainty

How you approach the complexity and uncertainty of your decision making and planning will impact how employees and customers view your attempted solutions. Are your attempted solutions seen as learning opportunities or blame opportunities?

Complexity and Change Readiness

Complexity & Change Readiness occurs when you understand the obstacles, understand known & unknown challenges & shift the odds to create favorable outcomes

Complexity and Quality: Using the most appropriate problem-solving process

I shared some learning on problem-solving and complexity vs ordered change with the Buffalo ASQ Chapter. Effective leaders understand that problem solving is not a “one-size-fits-all” process. They know that their actions depend on the situation, and they make better decisions by adapting their approach to changing circumstances. How do you know which approach you … Continued

3 Stages of Change Unfreezing Movement Re-Freezing

Your organization and work are changing around you, whether you want it to or not.

Having an understanding of how this change takes place, the steps that people go through and the systems-that-drive the negative and positive behaviors to this change are requisite to this change lasting or fading away.

You cannot teach a tadpole to be a frog by giving it jumping lessons

Few companies know to deal with hiring and promotion mistakes and they repeat them, knowing that they are creating failure and organizational chaos.
Unfortunately the employee, that is now in the role that they cannot adequately fill, is usually punished by termination or sent to training.
You cannot teach a tadpole to be a frog by giving it jumping lessons.
People cannot be taught, coached, developed and/or trained to work at a level of complexity above what they are capable of doing.

Trust, Management, Complexity, Organization Development and Team Building…Charts

Examining and learning how to develop functional organizational systems that attract trust; peoples ability to work with complexity; teams to function and be productive keeping people engaged and wanting to continue to do great work and stay on that team; plus allowing and placing managers in the position of truly adding value to employees, teams, and the organizations…is what will drive continued success for years to come.

How do you view rules?

This is an important concept in the world of organization development, teams, and managerial-leadership…Understanding how different people view rules and managements role in the rules informs our work ethic and idea of control over our work.