Webinar Navigating Chaos to Complexity

Everything is not an emergency, or complex, or in chaos. Many areas are clear and complicated that you and your team decide and make progress.

Decision Making and Planning Within Complexity and Uncertainty

How you approach the complexity and uncertainty of your decision making and planning will impact how employees and customers view your attempted solutions. Are your attempted solutions seen as learning opportunities or blame opportunities?

Complexity and Change Readiness

Complexity & Change Readiness occurs when you understand the obstacles, understand known & unknown challenges & shift the odds to create favorable outcomes

Complexity and Quality: Using the most appropriate problem-solving process

I shared some learning on problem-solving and complexity vs ordered change with the Buffalo ASQ Chapter. Effective leaders understand that problem solving is not a “one-size-fits-all” process. They know that their actions depend on the situation, and they make better decisions by adapting their approach to changing circumstances. How do you know which approach you … Continued

3 Stages of Change Unfreezing Movement Re-Freezing

Your organization and work are changing around you, whether you want it to or not.

Having an understanding of how this change takes place, the steps that people go through and the systems-that-drive the negative and positive behaviors to this change are requisite to this change lasting or fading away.

You cannot teach a tadpole to be a frog by giving it jumping lessons

Few companies know to deal with hiring and promotion mistakes and they repeat them, knowing that they are creating failure and organizational chaos.
Unfortunately the employee, that is now in the role that they cannot adequately fill, is usually punished by termination or sent to training.
You cannot teach a tadpole to be a frog by giving it jumping lessons.
People cannot be taught, coached, developed and/or trained to work at a level of complexity above what they are capable of doing.