Complexity and Quality: Using the most appropriate problem-solving process

I shared some learning on problem-solving and complexity vs ordered change with the Buffalo ASQ Chapter. Effective leaders understand that problem solving is not a “one-size-fits-all” process. They know that their actions depend on the situation, and they make better decisions by adapting their approach to changing circumstances. How do you know which approach you … Continued

Problem-solving when you do not know the root cause

In earlier posts, I shared some steps for identifying the problem using creative problem-solving, through exploring the current condition selecting a type of problem, Problem-solving is systematic, and organized into six stages: Identify the problem Select the type of problem Apply the analytical tools Define a specific problem Apply solutions tools Compile ideas and implement solutions … Continued

Innovation by understanding the current situation

In an earlier post, I shared some steps for identifying the problem using a creative problem solving or Leading Innovation process. This systemic process of problem-solving I often use to fight the desire of team and leaders to brainstorm. Brainstorming is usually carried out in a group situation, each member of the group suggesting ideas … Continued

Finding what works to amplify

Finding what works to amplify Often on Sunday, I am a little overwhelmed with the weekend, and the work week starts. While going through my plans I felt a bit stuck, do you ever think that way? Testing the SOLVED Cards process and enjoying the tangible feeling of coaching questions cards, I pulled these 6 … Continued

Problem Solving Stop the why

The ‘5 Whys’ can be useful. Identifying the possible root cause can get things started…the next logical step to create a solutions bank.
I have found that it is easier and people on the team move with greater enthusiasm and collaboration when you ‘Start With What’ and determine the solution in the first step.

The difference is where you find progress

When leaders notice what is different and are able to put difference to work they are noticing how change happens, where change matters and what difference it makes to the team.

6 Steps to Turn a Problem Into a Solution

Often when we encounter a problem we think we need to discover the “why”. We need to dig and chase and determine just “why we have this problem?”
Chasing the why does not create a solution
Here are 6 steps to turn a problem into a solutions.

Leveraging diversity to find what works and amplify it

I’m giving this talk / workshop in Atlanta Georgia. The client is looking for some academic & pragmatic ways to gather a wide variety of ideas, then create ways to implement the ideas. They are trying to shift the default mode of problem solving away from people who are senior or tenured within the organization.