Accountability and authority cannot exist in equilibrium

The notion that a team can define accountability & authority means that they know the outcome before it happens & have removed all ambiguity, judgment, innovation & human interaction from the work. That to me sounds like a robot path to disengagement.

Attending a Training Does Not Equal Competency

If you are finding that people don’t know how to do what they are supposed to do & they went through training & development. Evaluate the training they received to ensure that it matches what they are supposed to do.

High Performance Teams Have a Team Coach

For teams to reach high performance many areas of support can be helpful. I’m leading a series of learning session on the role of a Team Coach.