Long Term Implementation of Quality Teams Within Organizations

Slides from a workshop and consultation program on creating an organizational culture that focuses on quality improvement and quality teams.
Whether you use Lean Six Sigma within your organization or not, this content will prove valuable to you

Team Building and Employee Engagement Day

Team Building has to be connected to the team and how it accomplishes its work. Below is an example of a team building program design / agenda and outcomes. This was prepared for a full day of Team Building with follow-up coaching and consulting with management and some team members.

4 Minimum Authorities that Every Manager Must Have if we are to Hold Them Accountable

If we are to hold a manager accountable for managing staff, they must have accountability and the necessary authority to exercise their judgment over their team. Otherwise you are handicapping their work and forcing them to feel unaccountable because they have no authority to do their work.

Systems-Drive-Behaviors putting a manager into a system that forces them to be accountable, when you do not give them any authority over their work only leads to frustration, burnout, negative behaviors and poor quality work.

Managerial-Leadership Case Study Employee Engagement Requires the Necessary Resources

To complete work the employee must have the appropriate resources. This does not mean that a manager needs to supply all the resources that employees desire, but it does mean that the manager should supply employees with sufficient resources. Resources can include materials, consultants, training, staff, etc.; without the proper resources frustration will occur and this frustration leads to disengaged employees.

Start looking for Exceptions

There is a false belief that the actions and behaviors we see in the present have always happened, and that they must continue. While problems are important and must be acknowledged, the more effective focus is to determine the solution – what we want to have happen. This happens through a solution focused process of looking for exceptions and finding already existing small steps to take.

How Does the Team Maintain Improved Performance?

Steps to Maintain Team Performance.
Reinforce the hard work of the people, the team, and management;
Slow the team down to examine evidence of progress and setbacks;
Supply the team with concrete steps to work on. Keeping the vagueness to a minimum, making progress on work that is meaningful.

What if we could not teach leadership?

Think about it…what if Teaching Leadership did not exist.
It would require More Than Words. More than words to show you feel that your [leadership] is real ( who doesn’t love a Mr. Big Reference? )