The ‘5 Whys’ can be useful. Identifying the possible root cause can get things started…the next logical step to create a solutions bank.
I have found that it is easier and people on the team move with greater enthusiasm and collaboration when you ‘Start With What’ and determine the solution in the first step.
Teams consist of people working together towards a goal that 1 person cannot complete by themselves. Thinking of a team as a system, changing 1 part (person) in that system will affect the team as a whole.
Team building focuses on the present. What is working well and how can we amplify what’s working.
Often when we encounter a problem we think we need to discover the “why”. We need to dig and chase and determine just “why we have this problem?”
Chasing the why does not create a solution
Here are 6 steps to turn a problem into a solutions.
Designed roundness maximizes knowledge of what’s-working to increase & what’s-not-working to decrease.
Goals are examples of what will be happening, what the teams interactions and lives will be like when the complaint (problem) is absent / the goal is achieved.
How do you restore or improve trust on a team?
If the trust was lost then it must have been there at some point, even a little bit. The people on the team know what that trust looked like. Perhaps they just need to be reminded of what they did to create that trust in the 1st place.
Doing more of the same will get you more of the same – no change. Change happens from shifts in effort, perspective and shared assumptions. While being observant about the useful changes that emerge.
In managerial-leadership coaching & executive coaching a prime responsibility is to continually increase the choices that may lead to shared goals and outcomes.
Our guilt and concern for what happened in the past may block progress to find a solution. The resolution of guilt Skeleton Key may be used to have the person determine what will be happening when this guilt is lessened or no longer exists. From this change in focus, new solutions may become evident.