Spent the day in Rochester NY. Facilitating team building & leadership with the amazing, smart and tough questioning staff of the University of Rochester Center for Advising Services.
Outcomes from our time
- Increased team work
- Developed a process to strengthen communication within and between team members
- Developed a process to strengthen collaboration (information sharing, best practices) within and between team members
- Respect for the experience, diversity and talents of team members and departments
- Fun and build the team.
Opened with defining ‘why are we here?’ using a Story Board activity. Small teams were asked to use metaphor cards to answer two questions. 1 What do you enjoy the most about your work?; 2. What has to happen for today to be worth your time?
The people in teams of 4 shared and created a frame of the day.
The teams sharing what they like about their work and what needs to happen during the team building. Started the team work and collaboration content and lesson.
We moved to Hard Edges Soft Middles. Sequencing to explore how team work and collaboration becomes more complicated the larger the team and goals.
We took a slight tangent in customer satisfaction and requirements…
Pulling out ‘what worked’ and how as the goal and team got larger the communication strategies had to change. We took this as an opportunity to have some content talk about tonal ability and Goals; Roles; Procedures and Interpersonal Relationships. Looking for exceptions when the department functions really well and what they did to function that well.
The team was hungry for more content and I could tell from the discussions during the break that they wanted more application and ideas for improving their work.
Facilitated the team through 7 Steps to High Performance Teams.
We got in a deep discussion about the model, its uses, and application to the department. The team really found it helpful and we made some action steps to move the team from where it is to the next steps.
This working together enhanced the team work and collaboration of everyone. We could feel and see the team enhancing the work it is doing.
After some serious discussion we needed to get on our feet. Partner Separation from 8 Variations of Infinite Loops worked perfectly!
Some processing on finding exceptions and sharing information amongst the team. They kept retuning to the 7 Steps to High Performance Teams and how they experienced the model while solving the infinite loops.
We wrapped the day up with story cubes and the same small teams from the 1st activity answering these 2 questions. 1 what was useful to you from our time together? 2. What is one thing you can apply immediately to your work?
Are you looking for team building and leadership development?
Contact Mike or call 1.716.629.3678 to make your team and leadership better.
michael cardus is create-learning