Decide what will fit for the complaintant/customer, i.e., which task, based on which variable [ ] will make sense to the particular client. – Steve de Shezer – Clues pg 99
Concluding this series of post on useful change:
- Change happens when it seems reasonable
- Exception to the norm is change
- Change through a small nudge
- Digger deeper taints change through assumptions
- The difference is where progress is found
- Momentum towards useful change
- Co-construct a task or clue
We arrive at the co-creation of a task or clue or next-step for the change to be useful. Using a variety of Skeleton-Keys makes the cooperation within teams and people more likely due to the fact that you are working along using their expertise as the momentum of change.