From our discussion I’m not sure what you need to do. I do know that team or leadership development is not what’s needed at this point. I have questions. From our discussion we may be better able to determine a progress step that may help.
This article presents a high-level overview of the solution-focused coaching process and its key components. It includes examples that are intended to clarify situations where this method can be applied successfully.
Understanding that we cannot borrow best-practices from someone else, we needed to define Quality Improvement Current Behaviors within the context of the current organizations capacity, resources, attractors, repellents, and skills. Working, as a team, through the questions and responses we arrived a shared vision and co-constructed plan.
Using a variety of Skeleton-Keys makes the cooperation within teams and people more likely due to the fact that you are working along using their expertise as the momentum of change.
When leaders notice what is different and are able to put difference to work they are noticing how change happens, where change matters and what difference it makes to the team.
By attempting to dig deeper you will taint the discussion based upon your assumption that you’ve found the root cause, this is not the others root cause – it is your assumption of their response.
Using the current environment and resources as good enough (because the team / person created and works that environment) respects the interactive nature of work and may bring change about through a small nudge as opposed to a prescriptive yank.
Dialog with a team on how they view a challenge, opportunity or space. Shared understanding of what a team accepts it must also reject some aspect. Understanding and dialog of how each person and the collective group views a challenge, opportunity or space.
Clues of progress will make us more aware of what is happening and how the environment is different when things are good useful and effective.
A few members admitted that they were afraid they would be eliminating their own jobs if they improved the process.