Innovation Tools Part 1–Nine Windows
Understanding and various uses of Nine Windows, a TRIZ inventive problem solving tool, and Use of Nine Windows to break “stuckness” in thinking and view solutions from a systemic level.
Innovation Tools for Quality Teams–3 Part Webinar
I’m offering 3 webinars on Innovation Tools for the ASQ Human Development & Leadership Division.
The Five Levers of Employee Engagement Published
‘The Five Levers of Employee Engagement’ has been peer reviewed and published in the American Society for Quality ASQ Journal for Quality and Participation – July 2013.
Managing Complexity and Change Workshop ASQ Buffalo NY
Managing Complexity & Change
Quality Professionals are challenged by the need to deal with some of the most complex issues in the organization requiring decision making and problem solving, even at times when the future is unclear or uncertain. Many aspects have to be considered such as local and global regulations, changing resources, increasing or changing customer needs, vendor issues, overlapping systems with differing needs and priorities, as well as staff competencies and training needs.
Team Building & Leadership in Wisconsin
Invited to La Crosse WI by ASQ Section 1216 La Crosse / Winona to present a 3 hour interactive education talk on ‘The Demystification of Quality Leadership’.
Photo Inquiry Friday: OPPORTUNITYISNOWHERE
Opportunities tend to find those who are looking for them, and when an opportunity comes and you think that you will be able to grab it…then it goes away – how you are able to move on and stay positive is a challenge. Here are some things to think about;