Solution-focused questions to get unstuck and make progress
Feelings questions are not enough to identify patterns of progress. What pleased you about how you handled that? Patterns to support change.
solution-focused coaching finding what works video
I had the honor of sharing the SOLVEDmethod solution-focused team and leadership coaching with ATD Buffalo Niagara, above is an excellent video they made from our time. What Is SOLVED? SOLVED is an acronym for a process of solution-finding. While using the cards, you can choose to use them in the SOLVED order – initially suggested – … Continued
Do something different
For an intervention to successfully fit, it is not necessary to have detailed knowledge of the complaint. It is not necessary even to be able to construct with any rigor how the trouble is maintained in order to prompt a solution. [ ] All that is necessary is that the person involved in a troublesome … Continued
When in place of Why Leadership Coaching Questions
Asking why will get the problem solved faster, in the short term. However, the problem and similar problems will come back to you, because you solved them. Asking ‘when’ will create progress with the team member and you; leading to learning.
What in place of Why leadership coaching questions
Asking why may create a belief that the problem will be solved faster, and it may. It will be resolved faster because you are taking the accountability and authority away from the person who came to you for support. Asking a series of ‘what’ will help the progress of the person, team and you.
How am I supposed to make sense of all this?
Part of sense-making is removing the perceived expert from your work and placing you, the expert, at the periphery of your work.
Solution Focused Coaching An Approach for Resolving Employee Complaints
This article presents a high-level overview of the solution-focused coaching process and its key components. It includes examples that are intended to clarify situations where this method can be applied successfully.
Finding Solutions What difference will it make to them–Skeleton Keys
When a significant other is part of the complaint shifting perspective to understand how the difference will impact them may cause a shift in pattern. Identifying how the difference will change their reaction allows a focus on external as opposed to internal change.
6 Steps to Turn a Problem Into a Solution
Often when we encounter a problem we think we need to discover the “why”. We need to dig and chase and determine just “why we have this problem?”
Chasing the why does not create a solution
Here are 6 steps to turn a problem into a solutions.
Finding Solutions Through the Resolution of Guilt – Skeleton Keys
Our guilt and concern for what happened in the past may block progress to find a solution. The resolution of guilt Skeleton Key may be used to have the person determine what will be happening when this guilt is lessened or no longer exists. From this change in focus, new solutions may become evident.