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Finding Solutions Through Past Successes–Skeleton Keys

Past Successes: Asking the person / team to look into their past and identify successes. These successes may be work related and / or personal. By finding how, when, what happened, the steps that took place, and how they are in the present may help the person / team identify what worked in the past and use that knowledge in the present.

Finding Solutions by Doing More of the Problem – Skeleton Keys

Symptom Prescription: Asking the person / team to purposefully do more of the problem / complaint. This is done in the belief that by doing more of the complaint, purposefully, the person may do or notice something useful or break the pattern they feel they are stuck in.

Finding Solutions Through Exceptions – Skeleton Keys

Working to be observant of times the complaint is not happening. No complaint is extreme at all times. The belief is that you know & may be overlooking or ignoring times when things are working. Exceptions frequently go unnoticed & the situation plus actions that made a difference are overlooked because they seem too small or slow.

Finding Solutions Through Tasks–Skeleton Keys

Direct Task Assignment: A recommendation for the person to complete a specific task and be thoughtful, so they can tell you in detail, what was useful and what change occurred from that task.

You do not need to be fixed

My arrogance & continuous belief that we can find, learn & develop a path to make things better AND find acceptance that you are successful in doing what you are doing. Focusing on flaws allows those flaws to take control, losing what makes you great. Building your flaws makes you mediocre & the flaws bigger.